Our officers and executives promote alignment between business units and ensure more effective and inclusive decision-making.

  • Chris Carnicelli

    Chris Carnicelli

    CEO, North America & General Management Committee, Europ Assistance Group

  • John Martini

    John Martini

    Chief Financial Officer, North America

  • Philippe Gervais

    Philippe Gervais

    General Manager, North America

    Travel Insurance Executive Team

    Henrik Romberg

    Chief Commercial Officer

    Mark Taber

    Chief Insurance Officer

    James Sion

    Chief Operating Officer

    VP, Platforms

    Clint Worley

    VP, Programming

    Mark Friedman

    Vice President, Finance & Controller

  • logo-white

    Company Executives

  • Paige L. Schaffer

    Paige L. Schaffer

    Chief Executive Officer, Global Identity & Digital Protection Services

    Identity & Digital Protection Executive Team

    Vladimir Poletaev

    VP of Global Business Development

    Eugenia Blackstone (Buggs)

    VP of Global Marketing

    Sidick Traore

    Director of Global Service Delivery

    Erik Nienaber

    Chief Global Technology Officer

    Michele Krisanda

    VP of Global Product Management

    Shafraz Branudeen

    VP of IT Operations and Infrastructure

    Keuty Gueye

    VP of Financial Planning & Analysis

    Ken Voss

    Vice President of Accounting, U.S. Tax and Procurement North America

    Patxi Hastoy

    Director, Program Management, Europe

  • Sherwin Sheik

    Sherwin Sheik

    Chief Executive Officer, CareLinx (Eldercare)

    Eldercare Executive Team

    Dr. Elise Singer

    Chief Medical Officer

    Allie Vander Model

    Head of Customer Success

    Yeong-Ping Koh

    Head of Product

    Vincent Dee

    Head of Engineering

    Eduardo Labanca

    Head of Operations

  • Tarik Ajami

    Tarik Ajami

    General Counsel & Chief Compliance Officer, North America

    North America Executive Legal Team

    Amanda Lorenz

    Associate General Counsel, Travel Insurance

    Patricia Alonso

    Chief Legal Officer, Identity Protection Services

    Christopher Zentner

    Director of Compliance

  • James Scion

    James Scion

    Chief Operating Officer, North America

    Travel Assistance & Cost Containment Executive Team

    Monica Rummelhoff

    Chief Operating Officer, GMMI

    Soraia Arroyo Lynch

    Vice President of Marketing

    Carmen Poehlmann-Wolfe

    Chief Implementation Officer

    Zaydee Capo

    Vice President of Healthcare Services

    Melody Sharet

    Vice President of Human Resources

    Serge Avice du Buisson

    Vice President of Travel Assistance Operational Management

    Sven Thorslund

    Vice President of Sales & Account Management

    Karen Volcsey