Our officers and executives promote alignment between business units and ensure more effective and inclusive decision-making.



  • Chris Carnicelli

    Chris Carnicelli

    CEO, USA

    Sales Executive Team

    Henrik Romberg

    CCO, Travel Insurance and Vacation Rental Insurance

    Kelly P. Sahner

    CCO, Trip Mate Travel Insurance

    Monica Rummelhoff

    CCO, Travel Assistance and Cost Containment

    Guillermo Castillo

    Head of Compliance

  • John Martini

    John Martini

    General Manager

    Finance Executive Team

    Mark Taber

    Chief Insurance Officer

    Guido Buratti

    Chief Financial Officer

    Ken Voss

    VP of Accounting, Tax and Procurement, North America

    Mark Friedman

    VP of Finance and Controller, Generali Global Assistance

  • James Sion

    James Sion

    Chief Operating Officer

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    Company Executives

  • Vladimir Poletaev

    Vladimir Poletaev

    Chief Marketing Officer

  • Brandas Murphy

    Brandas Murphy

    EVP, Human Resources

  • Michael Gussow

    Michael Gussow

    Chief Information Officer

  • Tarik Ajami

    Tarik Ajami

    General Counsel and Corporate Secretary

    North America Executive Legal Team

    Amanda Lorenz

    Associate General Counsel, Travel Insurance

    Patricia Alonso

    Chief Legal Officer, Identity Protection Services

  • Paige L. Schaffer

    Paige L. Schaffer

    Chief Executive Officer, Global Identity & Cyber Protection

    Identity & Cyber Protection Executive Team

    Eugenia Blackstone (Buggs)

    Chief Marketing Officer, Global Identity & Cyber Protection

    Erik Nienaber

    Chief Global Technology Officer

    Patxi Hastoy

    Director, Program Management, Europe

    Keuty Gueye

    VP of Financial Planning and Analysis, Identity and Cyber Protection

    Sidick Traore

    Director of Global Service Delivery

    Eduardo Labanca

    VP, Global Account Management

    Jeff Elbaum

    VP, Global Sales, Identity and Cyber Protection