Offer Travel Protection from an Industry Leader

Partner with one of the vacation rental industry’s leading providers of travel protection. For over 25 years, CSA Travel Protection-Generali Global Assistance has helped our partners improve guest satisfaction, create additional revenue streams and protect their properties with full-service travel insurance and damage protection programs.

From purchase to claims processing, all aspects of our protection programs are administered in-house, providing our partners and their guests with full transparency and the best customer service.

Travel Insurance for Vacation Rental Companies

Add travel insurance to your on-line booking process to help your guests protect their plans and to start earning a commission on each plan sold. Providing coverage for your guests’ nonrefundable travel expenses, travel insurance reinforces your cancellation policy while helping you grow your business. Coverage restrictions apply and can be reviewed in a Sample Description of Coverage/Policy on request.

Available Features:

Ski and mountain coverage

  • No snow coverage
  • Sporting equipment coverages
  • Cancellations and interruptions due to road closures

General coverage

  • Cancellations and interruptions due to covered reasons, such as a guest’s sickness or injury
  • Medical coverages and 24-hour emergency assistance services
  • Baggage coverage and tracking services

Damage Protection for Vacation Rental Companies

Our damage protection programs are easy to implement with easy and efficient claims processing. Plans offer guests an attractive alternative to a traditional security deposit while generating additional revenue for your business.

What it does:

  • Provides coverage for accidental damages during covered reservations
  • Offers guests a convenient alternative to traditional deposits
  • You earn a commission on each sale


Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance & Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.