A Resource to Reduce Risk

Most Americans take common-sense steps to protect themselves from the threat of credit card fraud and other forms of identity theft; however, many find that it’s impossible to stay abreast of scammers’ ever-evolving tricks. Times of crisis, life’s distractions, and even the charitable atmosphere of the holidays create even more opportunities to swindle the most diligent of consumers. To feel truly protected from scams, people need assistance.

How ScamAssist™ Can Help Prevent Consumers from Falling Victim to Credit Card Scams & More

ScamAssist is a consumer service that takes solicitations our customers receive, performs expert research of the solicitations, and delivers case-by-case assessments on the likelihood of it being a scam, thereby reducing the chances of a customer inadvertently providing funds or sensitive information to a con artist.

Scrutinize messages customers have received for signs of fraud Research any organization a solicitation claims to be from Compare offers to known scams and phishing schemes Provide a written assessment of the believed level of legitimacy

Imposter scams were the top consumer complaint in 2019, with 10% of victims dealing with a monetary loss1.

Cons and scams are nothing new but they remain effective – Americans lost a total of $667 million to scams in 2019, with $700 lost per victim on average2. As consumers have shifted to more convenient ways of managing their personal finances such as email, websites, and smartphone, scammers have followed with techniques that are increasingly sophisticated and more difficult to discern. 

Contact us to learn more about how to add ScamAssist to your program.

Partnering with Generali Global Assistance for the past year has been nothing short of excellent. In a short time, we have experienced exceptional customer service with quick response times to any questions or concerns. We are excited moving forward with our partnership and building a great relationship with both our customers and GGA.

    - Captura

Source: “Consumer Sentinel Network Data Book 2019.” Federal Trade Commission, Jan. 2020,