ScamAssist®

A Resource to Reduce Risk

Most Americans take common-sense steps to protect themselves from the threat of credit card fraud and other forms of identity theft; however, many find that it’s impossible to stay abreast of scammers’ ever-evolving tricks. Times of crisis, life’s distractions, and even the charitable atmosphere of the holidays create even more opportunities to swindle the most diligent of consumers. To feel truly protected from scams, people need assistance.

How ScamAssist® Can Help Prevent Consumers from Falling Victim to Credit Card Scams & More

ScamAssist is a consumer service that takes solicitations our customers receive, performs expert research of the solicitations, and delivers case-by-case assessments on the likelihood of it being a scam, thereby reducing the chances of a customer inadvertently providing funds or sensitive information to a con artist.

Scrutinize messages customers have received for signs of fraud Research any organization a solicitation claims to be from Compare offers to known scams and phishing schemes Provide a written assessment of the believed level of legitimacy

U.S. Residents Lost a Total of $1.2 Billion to Imposter Scams in 20201.

Cons and scams are nothing new, but they remain effective — Americans lost a total of $1.2 billion to imposter scams in 2020, with an average loss of $850 per victim. As consumers have shifted to more convenient ways of managing their personal finances such as email, websites, and smartphones, scammers have followed with techniques that are increasingly sophisticated and more difficult to discern.

Contact us to learn more about how to add ScamAssist® to your program.

Partnering with Generali Global Assistance for the past year has been nothing short of excellent. In a short time, we have experienced exceptional customer service with quick response times to any questions or concerns. We are excited moving forward with our partnership and building a great relationship with both our customers and GGA.

    - Captura

Learn more about our other North America solutions.

Get more information on our ScamAssist™ Services
Source: “Consumer Sentinel Network Data Book 2020.” Federal Trade Commission, Jan. 2021, www.ftc.gov/reports/consumer-sentinel-network-data-book-2020.
WARNING: NO SYSTEM USED TO DETECT SCAMMERS, MALWARE OR DANGEROUS ITEMS IS ENTIRELY SUCCESSFUL OR FOOLPROOF. ACCORDINGLY, MEMBERS WHO ACCESS AND USE SCAMASSIST DO SO ENTIRELY AT THE MEMBERS’ OWN RISK. GGA’S SCAMASSIST SERVICES ARE PROVIDED TO MEMBERS ON AN “AS IS” AND “AS AVAILABLE” BASIS. WITHOUT LIMITING THE FOREGOING, GGA AND ITS AFFILIATES, AGENTS, PARTNERS, AND SUBSIDIARIES DISCLAIM TO THE MAXIMUM EXTENT ALLOWED BY LAW ANY WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT IN CONNECTION WITH SCAMASSIST.
By asking us to evaluate a contact, offer or solicitation through ScamAssist, you agree: 1) that ScamAssist helps to determine whether an offer or solicitation is legitimate or poses an apparent threat, but it may not necessarily detect all threats; 2) that GGA is not responsible or liable for the availability, accuracy, or effectiveness of the techniques, products, tools, or resources used by GGA in its ScamAssist service; 3) that any references or links to websites or resources that GGA may send to you in response to your case do not imply any endorsement by GGA of the content, products, or services of such websites or resources; 4) that by using ScamAssist, you understand that GGA cannot and does not guarantee the safety of items checked using ScamAssist; and 5) that you assume all responsibility and risk arising from using, “clicking on,” responding to, or otherwise engaging with any offer or solicitation that you may receive.