Generali Global Assistance Acquires Travel Insurance Provider Trip Mate from Arthur J. Gallagher & Co.5 February 2019
Acquisition solidifies company as one of the top travel insurance and assistance operations in the U.S.
Generali Global Assistance (GGA) today announced that it has acquired Trip Mate from Arthur J. Gallagher. GGA is a division of the Europ Assistance Group (EA), a global leader in travel insurance and other assistance services for more than 55 years. EA is part of the Generali Group, one of the world’s largest insurers.
With the transaction, GGA continues to expand its world class travel insurance products and services in the U.S. and confirms its place as one of the leading travel insurers in the country.
Trip Mate will continue to trade under its current and well-established brand, but now under the umbrella of GGA companies in the U.S. Trip Mate customers and partners will gain from the global reach, scale and resources of a global travel insurance partner, while maintaining its customer-centric account management and partnership approach. GGA will also benefit from new services, technology and process efficiencies, anticipating that it will be able to introduce all new products throughout the year.
“Very simply, we focus on our customers and aim to provide the best possible customer service”, said Chris Carnicelli, CEO of Generali Global Assistance for the U.S. “From day one there was a cultural fit in Trip Mate, sharing a caring approach for our customers, and we believe that we can help the Trip Mate team by providing resources, leading technology and digital capabilities tailored for their customers. We are also very much looking forward to working with Trip Mate to enhance product features while providing international solutions for those clients who are looking to expand globally,” according to Carnicelli.
The acquisition confirms GGA as one of the top three leading insurers in the growing U.S. Travel Insurance market.
About Generali Global Assistance
Generali Global Assistance has been a leading provider of travel insurance and other assistance services for more than 25 years. The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services. Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees. Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.
Generali Global Assistance offers travel insurance through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit: www.generalitravelinsurance.com.
M Group Strategic Communications (for Generali Global Assistance North America)
+1 646 417 8516
Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.
Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.