Generali Global Assistance Partners with National Benefit Services to Provide Iris OnWatch Identity Protection

Bethesda, MD – October 19, 2016 – Generali Global Assistance (“GGA” or “the Company”), a leader in the assistance industry since its founding in 1963 and part of the multinational Generali Group, today announced that it has implemented its Iris OnWatch (“Iris”) identity protection platform for National Benefit Services (“NBS”), a premier third-party benefits administrator providing retirement and flexible benefit administration to over 20,000 U.S. employers.

NBS, which has provided comprehensive, industry-leading services to its participating members for over 30 years, now offers customized access to GGA’s 360° identity and digital protection solution, providing the most advanced safeguards in the marketplace for securely managing benefit packages, including Cafeteria, HSA, FSA, HRA, COBRA, 401(k), 403(b) and multiple employer plans.  The offering, co-branded as NBS Identity Protection and available in Prime and Elite product bundles, provides value-added services that minimize the risk and fallout of identity theft through an easy-to-use online dashboard.

Paige Schaffer, President and COO of Generali Global Assistance’s Identity and Digital Protection Services Global Unit, commented on today’s news, “We are thrilled to partner with National Benefit Services and proud to have been selected by the firm to safeguard its members from the perils of identity theft. Our commitment to customer service and security aligns perfectly with NBS’s core values, and we look forward to providing the highest level of protection services to all of its participants and growing our relationship with such a highly-respected organization.”

Iris OnWatch addresses all areas of need for companies and their customers, offering prevention, monitoring, alerts, award-winning resolution services, and identity theft insurance. The platform provides educational resources on identity protection best practice, privacy protection software including anti-phishing and password protector tools, credit tracking across all three credit agencies, and monitors activity across the entire spectrum of the Internet, including the Dark Web. Additionally, the Iris OnWatch award-winning resolution team assists with all activities required to restore your identities and credit. Lastly, as part of the package Generali Global Assistance offers more than $1 million in identity theft insurance for reimbursement of expenses related to the recovery process through its parent company, Generali Group, one of the largest insurance companies in the world.

Scott Betts, Senior Vice President at National Benefit Services, commented on today’s news, “This partnership provides NBS with an unparalleled, customized solution that works flawlessly with our business model. Further, as a leader in benefits administration, we understand the value of keeping personal information secure, and with that, we are fully committed to aggressively guarding against data breaches and medical identity theft. This alliance ensures a premier level of identity protection.”

More information about the Iris OnWatch® identity protection platform is available at

About Generali Global Assistance (GGA)

Generali Global Assistance (GGA), formerly Europ Assistance in the U.S., is based in Bethesda, Maryland, and has been a leader in the assistance industry since its founding in 1963. GGA is a brand of Europ Assistance Group and part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees. Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances. 

About National Benefit Services LLC

National Benefit Services LLC provides retirement and flexible benefit administration to over 20,000 employers nationwide and has grown to become a national name in third-party benefit administration. With more than 250 employees, we provide thousands of the finest benefit plans to companies of all sizes.

GGA Media Contact

Jay A. Morakis
M Group Strategic Communications (for Generali Global Assistance North America)
+1 212 266 0191

GGA Sales Contact

Kelly Ballweber VP, Sales & Account Management, North America
+1 240.330.1015