COVID-19 Official Update | March 19, 2020
19 March 2020Dear Clients & Partners,
As the concerns about the COVID-19 pandemic (aka Coronavirus) continue to spread across the globe we want to assure you that we are taking the necessary precautionary actions to continue to service and assist your Members.
An official notification is also posted on our website and sent on a regular basis via email.
In addition, the well-being of our staff is a priority. Our Teams are kept informed on the situation and steps on how to best prevent being exposed to the disease promoting proper hygiene, clean workstations, as well as limited social actives in larger groups and events.
Our 24/7/365 platform is supported by technology that enables us to work remote in a secure and safe manner – ensuring continuous assistance & services to you and your Members. At this time, all of our teams are fully operational.
Should you have any questions or need further information, feel free to reach out to us at any time.
The Generali Global Assistance | Travel Assistance Team.