Need Help on a Trip? Understanding Travel Assistance and Other Services

What if you encounter an emergency on vacation and need a translator, medical referral or cash transfer? Many people know the value of travel insurance, which can reimburse you for certain unforeseen mishaps such as baggage loss, flight delays or a covered situation that could require you to cancel your trip. But do you know that our travel insurance plans include services that allow travelers to get help with certain emergency situations that could come up during their trip, or even just help finding a good restaurant at your destination?

Look below for a list of the travel assistance services included with our Standard, Preferred and Premium travel insurance plans and how they can help you before, during and after your trip. If you buy a Generali travel insurance plan, it’s good to know what travel assistance services are at your fingertips, just in case you need them.

Generali policyholders that need emergency help from an available service can call 877-243-4135 toll-free 24 hours a day from within the United States, or call collect to 240-330-1529 from around the world.

You may choose to insure your trip in case you encounter a medical emergency or you’re forced to cancel your trip due to a covered event, but Generali travel insurance plans aren’t just about the insurance coverages. When you purchase one of our plans, you get access to dozens of different travel assistance services at your fingertips when you need them most.

*Services are provided by Generali’s designated provider.

A4161710