Partner With CSA to Sell Travel Insurance

Help protect customers’ trip costs and get commission

The best laid travel plans can be affected by trouble at home, medical emergencies, lost luggage, delayed flights or severe weather—even when arranged by professionals. Help protect your clients and their vacation investment with leisure travel insurance from our sister company, CSA Travel Protection.

When you partner with CSA to sell travel insurance, you and your clients are backed by an industry leader with decades of experience and award-winning customer service. CSA was even ranked number one for “The Best Travel Insurance for 2016” by TopTenReviews.1

CSA is part of the Generali Group, a Fortune Global 500 company and among the world’s top five global insurers. This allows us to leverage the global scale, financial stability and resources of one of the strongest and most successful corporations in the world. Also part of the group, is Generali Global Assistance, which provides the travel assistance services included with most of our plans and is also the brand under which CSA offers travel insurance directly to consumers.

CSA offers specialized travel protection plans designed for:

  • Traditional and online travel agencies
  • Tour and cruise operators
  • Airlines
  • Travel suppliers
  • Vacation rental companies
  • Hotels and resorts
  • Online aggregators

If you’re interested in becoming a CSA partner, use the contact form below or call (800) 348-9505.

Plan Inclusions

With a variety of travel protection plans customized for many types of travel businesses, you can offer your customers the plan that best fits their trip with competitive prices, coverages and services, including, but not limited to:

  • Trip Cancellation coverage, which helps keep guests from losing their unused, non-refundable, pre-paid trip costs if they need to cancel for a covered reason.
  • Medical and Dental coverage designed to provide necessary medical, surgical and emergency dental care costs in excess of standard coverage if a guest becomes sick or accidentally injured while on a covered trip.
  • 24-hour Emergency Assistance, Concierge and Identity Theft Resolution services, are included with most CSA plans and provided by Generali Global Assistance.
  • CSA works closely with travel insurance partners to set up the ideal program for their business and helps agents learn best practices when they sell travel insurance to help protect more of their customers’ trips and earn more commission.

Experience the CSA difference:

  • Dedicated team approach to account management
  • Devoted sales support and useful marketing tools
  • Customized training programs for agents
  • Global backing from Generali Group, a Fortune Global 500 company

Travel protection is an important add-on service for our business and CSA has been easy to deal with and supportive to both employees and our customers over the tenure of our relationship.

- Royal Shell Vacations



Travel  insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance.  This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker.  This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.