Generali Global Assistance Strengthens Executive Team with Two C-Level Hires Focused on Travel Insurance

• James Sion Appointed COO, Generali Global Assistance Travel Insurance
• Mark Taber Appointed CINSO, Generali Global Assistance Travel Insurance

New York & San Diego, Ca., January 4, 2018 – Generali Global Assistance (“the Company) today announced that its Travel Insurance division, formerly CSA Travel Protection, has appointed James Sion as Chief Operating Officer (COO). The Company also disclosed that it has appointed Mark Taber as the Chief Insurance Officer (CINSO).

Chris Carnicelli, CEO of Generali Global Assistance, North America, commented on today’s news, “Generali has been a pioneer in the assistance industry for more than 25 years, specifically for the travel insurance marketplace. As we move into a new era of insurance, one of education and transparency, we believe our travel insurance business is poised for significant growth.  These two roles will be paramount in helping us execute on our goals and drive the future strategic direction of the business. Both James and Mark bring with them a wealth of industry knowledge and I look forward to having their expertise and counsel as part of the executive team.”

Sion will head all operations and strategies of Generali Global Assistance’s Travel Insurance division. He will be located in San Diego, the Company’s Travel Insurance headquarters. Prior to joining Generali Global Assistance, Sion was the COO, Consumer Insurance for AIG in the Americas and brings extensive experience in the areas of insurance, operations, and transformation to the Company. He also worked at Allianz in various roles over the course of fifteen years. Sion holds a B.A. in political science from Rhode Island College.

Taber has been appointed to the newly created role of CINSO and will set the strategic direction for underwriting results and profitability for the travel insurance lines in the U.S. The position will also serve as the appointed actuary for the Travel Insurance division. Taber previously was the Claims Performance Analytics Executive at CSAA Insurance Group. Taber holds a bachelor’s, master’s and doctorate all in mathematics – the latter coming from the University of Illinois at Chicago.

Generali Global Assistance offers a full suite of innovative, vertically integrated travel insurance products and assistance services that help protect consumers against certain risks associated with travel. These products combine the institutional knowledge, quality, and customer service built by CSA over the past 25 years with the backing and underwriting ability of a global insurance brand – Generali.

About Generali Global Assistance
Generali Global Assistance, formerly Europ Assistance USA, has been a leading provider of travel insurance and other assistance services for more than 25 years.  The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services.  Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees.  Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Generali Global Assistance offers travel insurance through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit: .

Media Contact
Jesse Tron
M Group Strategic Communications (for Generali Global Assistance North America)
+1 212 266 0192


Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance.  This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker.  This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern. 

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.